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Merits of Business process Re-engineering (BPR)
- It results to Increased customer focus
- BPR leads to Improved profitability
- It Improves quality and control
- It results to Improved corporate flexibility
- Enhances speed of service delivery and responsiveness.
- Improves measurability within the process operation and the management of that
information.
Demerits of Business process Re-engineering (BPR)
- Inadequate analysis, planning and assessment of the current process design may by
extension provides inappropriate specification of the new design.
- The high cost of redesigning a process may far outweigh the savings, especially, when
the changes impact negatively on delivery schedules in terms of response and
development times to customers.
- Process redesigning may take considerably longer times to b completed, hence may take
longer to produce beneficial results to the business.
- Business process Re-engineering (BPR)) projects normally exclude people from the lower levels of the organization in the
design and building of he new processes. Hence people fail to own up the initiate.
- Business process Re-engineering (BPR) does not focus on the soft issues in the organization.
- Business process Re-engineering (BPR) is founded on misconception relating to downsizing and restructuring which creates
resistance to change.
- Business process Re-engineering (BPR) concept huge investment of resources such as financial, time commitment and
belief of its usefulness to the organization. Many organizations may not engage in
radical transformations of the process because of perceived lack of resources to support
the process.
- Business process Re-engineering (BPR) relies heavily on investment in information technology. Many organizations may
harbor reservation as to their ability to use new technologies; similarly staff may resist
efforts to introduce technology – based systems for fear of lack of skills.
NatalieR answered the question on May 10, 2022 at 06:17
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