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What are the services rendered by retailers to consumers?

List the services rendered by retailers to consumers.

Answers


Maurice
(i) Ensuring continuous supply of goods needed by consumers to minimize shortages.

(ii) Stabilizing prices of goods by ensuring goods are always available to enable customers to budget for their expenses hence avoiding artificial shortages of goods.

(iii) Avail goods within easy reach of consumers.

(iv) Offer wide range/ variety of goods for consumers to choose from.

(v) Bulk breaking/ Breaks bulk of commodities into smaller sizes which are convenient/ affordable to consumers.

(vi) Advisory services/ offer advice to consumers on proper use/ choice of commodities.

(vii) Offer after sales services to consumers without charging them/ at reduced rates.

(viii) Offer credit facilities to consumers who can be trusted to pay.


maurice.mutuku answered the question on July 12, 2017 at 05:26

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