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Course Profile

Colleges and Universities Offering Diploma in Front Office Operations and Customer Care Management() in Kenya

Discover colleges and universities in Kenya currently offering Diploma in Front Office Operations and Customer Care Management(), plus course details, typical duration and related programmes.

Course Name

Diploma in Front Office Operations and Customer Care Management()

Major Subject

Course Category

Diploma

Average Study Duration

2 years

About Diploma in Front Office Operations and Customer Care Management()

Colleges Offering Diploma in Front Office Operations and Customer Care Management()

COFA Institute of Technology

Ongata Rongai

Course structure
- Typing I & II
- Office Practice I & II
- Reception Skills
- Customer Service
- Business English I & II
- Public Relations

Entry requirements: KCSE mean grade of C Plain.
Fees payable per term: between Ksh. 15,000 and Ksh. 18,000 per term.

Those who successfully complete this course can work as receptionists, front office and customer service personnel.