Minimum entry requirement:
A passing score on the CQC Examination.
Bachelor Degree in any field and;
A minimum of two years experience in any related quality and process management area;
A Minimum of 25 hours of quality and process management approved training.
Exam Outline:
1) Quality Strategies.
2) Quality Principles and Practices.
3) Quality Tools and Techniques.
4) Quality, Costs, and Profits.
5) Quality Models and Awards.
6) Quality and Environmental Standards.
7) Statistics and Quality Control.
8) Process Management Practices.
9) Service Quality.
10) Best Practices and Benchmarking.
11) Business Process Reengineering.
12) Business Process Improvement.
13) Business Process Redesign.
14) Business Process Change Management.
15) The Quality Organization.
16) Ethics and Quality.
17) Law and Quality.
18) International Issues