COSC 473: E-commerce Notes

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Summary

What is e- business? 1
Meaning of E-Business: 1
? Inventory management 1
? Reorder Point 1
? Asset tracking 1
? Service management 1
Meaning of E-Commerce: 2
Examples of E-Commerce: 2
Online shopping 3
Internet Banking 3
Purchasing tickets online 3
Online Auctions 3
Comparison Chart 4
Traditional Commerce Vs e-Commerce 4
Comparison Chart 4
Unique features of E-Commerce 6
(3) Universal Standards 7
(4) Information Richness 8
(5) Interactivity: 8
(6) Information Density 8
(7) Personalization / Customization 9
Emerging trends in E-Commerce 9
(1) Real-time Shopping Experience at Online Shopping 10
(2) Using Mobiles and Android Apps for Transaction 10
(4) Big Data 10
(5) Customization and Personalization 10
(6) Valuing Customer Engagements than Conversion Ratio: 11
Example. 11
Drive engagement and conversion with personalization 11
Digitally influence customers with marketing automation 11
(7) Push Notifications 12
EXAMPLES OF PUSH TACTICS 12
PULL STRATEGY 12
EXAMPLES OF PULL TACTICS 12
(8) Social Networking Sites 12
(10) Retailers Support to Omni-Channel Consumers: 13
BENEFITS OF ELECTRONIC COMMERCE 13
(a) Benefits of E-Commerce to Businesses: 14
(c) Benefits of E-Commerce to Society: 19
DISADVANTAGES OF ELECTRONIC COMMERCE 20
E-commerce models 24
B2B e-commerce model 25
Business2consumer (B2C) : 29
Consumer - to - Business (C2B): 30
B2G ecommerce 33
C2C ecommerce 35
G2C E-commerce 39
1. Online application of ISBN for publications 41
2. e-Filing tax return, 41
The process of electronically filing Income tax Returns/Forms through the internet is known as e-Filing. 41
3. Broadcast Seva Portal 41
Services offered 41
4. Government e-marketplace 41
Internet revenue ( income, profit) model: 42
Web Auction: 46
Setting up an auction with Web Auction: 48
Types of Online Auctions: 48
English auctions 48
Dutch auctions 48
Reverse auction 49
Bidding fee auction 50
VIRTUAL COMMUNITY: 51
Benefits of Online/Virtual Community 52
WEB PORTAL 54
Web Portals: Functions and Features 56
There are many different types of web portals including: 56
Types of Web Portals: 57
(1) Vertical Portals: 57
(2) Horizontal portal: 58
Hardware and Software Requirements for E-Commerce 59
Web Server 59
Meaning of Website 60
Meaning of Utility Programs 60
Telnet and FTP 61
Web Hosting 61
TYPES OF WEB HOSTING -Choice of web hosting 62
E-commerce Requirement 65
Vulnerabilities in ecommerce environment 69
? Buffer overflows 69
? Price Manipulation 72
? SQL injection 74
? Cross-site scripting 75
? Weak Authentication and Authorization 77
Credit card fraud 78
01 78
Keep Your Credit Cards Safe 79
02 79
Shred Anything with Your Credit Card Number on It 79
03 79
Don't Sign Blank Credit Card Receipts 79
04 80
Avoid Giving out Your Credit Card Information 80
05 80
Be Safe with Your Credit Card Online 80
06 80
Report Lost or Stolen Credit Cards Immediately 80
07 81
Review Your Billing Statements Each Month 81
08 81
Make Strong Passwords and Keep Them Safe 81
09 81
Check Gas Stations and Atms for Credit Card Skimmers 81
Skimming 82
What to do if you’re a victim of credit card fraud. 82
ERP 83
Advantages of ERP 83
The advantages presented by the ERP are: 83
Disadvantages of ERP are: 84
Responsibilities for the ecommerce leader’s job description: 85
Duties of the Ecommerce manager: 85
Requirements of the role: 85
Security threats to e-commerce – Requirements definition 86
3.1 Client threats 88
3.1a Active content: 88
3.1b Malicious codes 88
3.1c Server-side masquerading 88
3.2 Communication channel threats 89
3.2a Confidentiality threats: 89
3.2b Integrity threats: 89
3.2c Availability threats: 90
3.3 Server threats 90
3.3a Web-server threats: 90
3.3b Commerce server threats 90
3.3c Database threats 90
3.3d Common gateway interface threats 90
3.3e Password hacking: 91
Implementing security for e-commerce (lifecycle approach) 91
4.1a Security requirement specification and risk analysis 91
4.1b Security policy specification: 91
4.1c Security infrastructure specification 92
4.1d Security infrastructure implementation: 92
4.1f Requirement validation 92
4.2 Security requirements 92
4.2a Authentication 92
4.2b Privacy 93
4.2c Authorization 93
4.2d Integrity 93
4.2e Non-repudiation: 94
4.3 Security policy 94
4.4 Security infrastructure 95
4.5 Testing e-commerce security 95
4.5a Compliance checking: 96
4.5b Penetration testing 96

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