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Fundamentals Of Organization Management Question Paper

Fundamentals Of Organization Management

Course:Bachelor Of Science In Information Technology

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 1204: FUNDAMENTALS OF ORGANIZATION MANAGEMENT
DATE: DECEMBER 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE - COMPULSORY
(a) Explain the following terms
i) Strategic Planning [2 Marks]
ii) Environment Analysis [2 Marks]
iii) Chain of command [2 Marks]
iv) Change Management [2 Marks]
v) Controlling [2 Marks]
(b) Discuss the role of an effective manager in any modern organization. [7 Marks]
(c ) Identify 5 reasons why superiors resist effective delegation. [5 Marks]
(d) Explain how Information systems have led to organizations competitiveness and effectiveness.
[8 Marks]
QUESTION TWO
(a) Classical Theory emphasizes that once goals and tasks are assigned to people, the need for
organizing arises. Describe the organizing function and briefly explain the various steps in the
organizing process. [10 Marks]
2
(b) Identify four factors that contribute to imperfect decision-making in organizations [4Marks]
(c ) Highlight and discuss the importance of upholding professional ethics in organizations.
[6Marks]
QUESTION THREE
(a) Discuss the internal factors in the operations environment of a business and show how they
affect the survival of any given organization. (10 Marks)
(b) Identify the common types of organization structures. [5 Marks]
(c ) Discuss the important features of Executive information systems (EIS). [5 Marks]
QUESTION FOUR
Leadership is the art or process of influencing people so that they can perform assigned tasks willingly
and in an efficient and effective manner.
(a) Discuss reasons why different leaders will adopt different styles of leadership in organizations.
[10 Marks]
(b) Explain the role played by Henry Fayol in development of management thought. [10 Marks]
QUESTION FIVE
(a) There is growing awareness of the role of business in society in recent times. Discuss how an
organization satisfies the interest of the following groups;
i. Suppliers/creditors [4 Marks]
ii. Government [4 Marks]
iii. Customers [4 Marks]
(b) Identify and explain the external forces influencing the organization to change. [8 Marks]

Fundamentals Of Organization Management Question Paper

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