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Employee Counseling And Crisis Management Question Paper

Employee Counseling And Crisis Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE

BBA 408: EMPLOYEE COUNSELING AND CRISIS MANAGEMENT

DATE: Wednesday 3rd December 2008
TIME:
8.00am-10.00am


INSTRUCTIONS: SECTION ONE IS COMPULSORY

QUESTION 1- 30marks)

a)
List and explain the characteristics of a mature health adult.
(10marks)
b)
Explain discrimination learning. Devise an example to demonstrate how this type

of learning could help one cope in a particular environment.
(10marks)
c)
How does stress affect our health and what are the copying strategies discuss?










(10marks)

SECTION TWO –CHOOSE ANY TWO

2.
a)
Explain how Rogers used the concept of self to understand personal


growth.






(8marks)

b)
What are the six key propositions of existential therapy, Discuss?










(12marks)

3.
a)
Compare and contrast the Choice theory view of the role of the past with


the psychoanalytic view.




(10marks)

b)
What ethical issues are involved in the use of behavior therapy



techniques? List the techniques are as well as the issues, that you see as


being central.





(10marks)

4.
a)
Discuss five differences between family systems approach and individual


counseling approaches.




(10marks)

b)
Briefly discuss the key concepts of the reality or choice therapy.










(10marks)

5.
a)
What are the major contributions of the cognitive behavioral approaches?


How do you think cognitive factors influence one’s emotions and


behaviors. Discuss?




(14marks)

b)
Differentiate between Negative reinforcement and Positive reinforcement.










(6marks)
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