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Human Resource Management 1 Question Paper

Human Resource Management 1

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
INSTITUTE OF OPEN LEARNING
UNIVERSITY EXAMINATIONS 2008/2009
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 301: HUMAN RESOURCE MANAGEMENT 1
DATE: THURSDAY 13TH AUGUST, 2009
TIME: 2.00 P.M – 4.00 P.M
===============================================================
INSTRUCTIONS:
Read all Questions carefully.
Answer Question ONE and any other TWO Question.
Use good examples to support your discussions.

QUESTION 1 [COMPULSORY]
a)
Policies define the direction of action in an organization. Discuss any five
factors that may be considered when formulating an organization’s personnel
policy.
[
10
marks]
b)
Explain how off-the-job training may positively contribute to an
organization’s
well
being.
[
10
marks]
c)
Identify and explain any five circumstances under which an organization may
find it necessary to review salaries of its employees.

[ 10 marks]
SECTION B
QUESTION 2
a) Dismissal is one way an employer uses to end his relationship with an employee.
Highlight and briefly explain the circumstances under which an employer would
find it necessary to dismiss an employee without notice.

[10 marks]

b) Analyze any five ways in which a comprehensive welfare programme for
employees may reduce turnover in an organization.

[10 marks]
Page 1 of 2

QUESTION 3
a) Explain any five benefits that an organization derives from complying with

health
and
safety
legislation.
[10
marks]

b) Business process re-engineering and technology have been identified as the

major causes of redundancy in organizations. Discuss this statement using real-

time illustration to support your discussion.

[10 marks]

QUESTION 4
a) Disciplinary procedures are used to handle cases of misconduct by employees in
an organization. Describe any five features of an effective disciplinary procedure.

[ 10 marks]
b) Tests are used in employment procedures. However, a number of problems can
be incurred when using tests. Highlight and discuss five of these problems.

[ 10 marks]

QUESTION 5
a) One of the most important decisions in the design of payment systems concerns

the mechanism(s) that are used to determine the basic rate these rate of pay.

Establish and discuss four of the mechanisms used. Clearly show how they are
applied. [
10
marks]

b) Training can take different approaches. The decision on which approach to take
depends on several factors. Identify and discuss these factors clearly showing how
each of the factors influences the choice of the approach.
[ 10 marks]

Page 2 of 2

Human Resource Management 1 Question Paper

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