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Management Of Information Systems Question Paper

Management Of Information Systems

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BMS 400: MANAGEMENT INFORMATION SYSTEMS

DATE: MONDAY, 23RD NOVEMBER 2009
TIME: 11.00 A.M. - 1.00 P.M.

INSTRUCTIONS: Answer Question One and any other Two.

QUESTION ONE
a)
Define the following terms in the context of business information systems:
i)
Internet
ii)
Business Information system
iii)
Information (3 marks)

b)
Discuss the problem solving procedure in an enterprise outlining the role of information systems in this endeavor. (8 marks)
c)
Differentiate between structured (programmed) and unstructured (non-programmed) decisions. Give one example of each. (4 marks)
d)
Accounting information systems are the oldest examples of management information systems that were widely used in business. List the six accounting information systems you are familiar with. (6 marks)
e)
Briefly explain the following types of reports generated by management information system outlining the relevance of each:
i)
Demand reports
ii)
Exceptional reports
iii)
Programmed report
iv)
Event driven reports (4 marks)

f)
Business information systems can be classified on the basis of management level served or from functional perspective. List the information system in each level and the group supported. (5 marks)

QUESTION TWO
a)
A business cannot be defined without the use of core concepts such as goods andservices, economic resources, management, management functions and information systems. On the other hand a description of any system must address the following issues: Feedback, Inputs, Control, Processing and Output.
Use an illustrative diagram to show the relationships between a business and a system.(10marks)
b)
The business goals of connectivity have been classified as:
i)
to increase market share
ii)
To reduce lead time
iii)
To increase revenue and profit

Explain how computer networking can lead to increased market share; reduce lead time and increase revenue and profits. (6 marks)
c)
List any four accidental threats that business information may be exposed to. (4 marks)

QUESTION THREE
a)
Identify any 5 professionals involved in the development of management information systems and state one responsibility of each.(10 marks)
b)
Explain the business benefits that can accrue to an organization that adopts a database approach as a way of managing business data.(10 marks)

QUESTION FOUR
a)
Your company is planning to set up network to enable a company to meet the internal and external information needs. Suggest six hardware resources that the company must acquire in order to successfully set up the network. (6marks)
b)
Discuss how you would use database management system package to support your customer debts management. (10 marks)
c)
List four major reporting alternatives provided by management information systems(4 marks)

QUESTION FIVE
a)
Discuss six reasons that may make an organization to introduce a new information
system in an enterprise. (6 marks)
b)
Most organizations invest in management information systems in order to achieve operational excellence (productivity and efficiency)
Required:
Suggest two applications of information systems in each of the following areas of business:
i)
Finance and accounting
ii)
Human resource management
iii)
Sales and marketing
iv)
Manufacturing (8 marks)

c)
Discuss the organizational, technical, economic, and operational issues that are critical in successful implementation of e-commerce applications. (6 marks)

Management Of Information Systems Question Paper

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