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Industrial Organisation And Management Question Paper
Industrial Organisation And Management
Course:Diploma In Mechanical Engineering
Institution: Mombasa Polytechnic University College question papers
Exam Year:2001
2101-8/302
INDUSTRIAL ORGANISATION
AND MANAGEMENT
Oct/Nov. 2001
Time: 3 Hours
THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN MECHANICAL ENGINEERING (PRODUCTION OPTION)
DIPLOMA IN MECHANICAL ENGINEERING (PLANT OPTION)
DIPLOMA IN AUTOMOTIVE ENGINEERING
DIPLOMA IN CONSTRUCTION PLANT ENGINEERING
DIPLOMA IN AGRICULTURAL ENGINEERING
(FARM POWER AND MACHINERY OPTION)
DIPLOMA IN MECHANICAL ENGINEERING
(FABRICATION TECHNOLOGY AND METALLURGY OPTION)
DIPLOMA IN AERONAUTICAL ENGINEERING
(ENGINES AND AIR FRAMES OPTION)
DIPLOMA IN MECHANICAL ENGINEERING
(MARERIALS TECHNOLOGY AND METALLURGY OPTION)
INDUSTRIAL ORGANISATION AND MANAGEMENT
3 Hours
INSTRUCTIONS TO CANDIDATES:
You should have the following for this examination:
• Answer booklet
• Electronic calculator.
Answer any FIVE of the following EIGHT questions.
Maximum marks for each part of a question are shown.
This paper consists of 5 printed pages.
Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing.
1. a) Highlight FOUR planning skills required by effective managers. (4 marks)
b) Explain four considerations taken into account by top managers when formulating policies. (6 marks)
c) i) Differentiate between decision making under risk and decision making under certainity. (6 marks)
ii) State two rules that govern brainstorming as a decision making technique.(6 marks)
d) There has been cases where management by objectives (MBO) has totally failed in organizations. Outline FOUR reasons for such failure. (4 marks)
2. a) Explain the meaning of the following terms as used in organizing:
i. centralization;
ii. accountability;
iii. coordinating. (6 marks)
b) State FOUR functions of the directors of a company. (4 marks)
c) One of the recent approaches to management of industrial organisations is the application of ‘operations research (OR)’ techniques in resolving managerial challenges. (i) Outline the steps followed in this approach. (ii)Highlight FOUR managerial challenges which can be addressed using OR techniques in an industrial organization. (10marks)
3. a) (i) Distinguish between a market economy and state-controlled economy. (ii) State TWO limitation of a market economy. (6marks)
(b) (i) Explain the meaning of ‘mobility of labour’ as a factor of production.
(ii) Outline THREE ways in which mobility of labuor is important to a country.(6marks)
(c) (i) With the aid of sketches, illustrate the different between elastic demand and
inelastic demand.
(ii) When the price of coffee is Ksh 100, the demand for tea is 120 units. When the price of coffee increases to sh. 140, the demand of tea increases to 160 units. Calculate the cross elasticity of demand. (8marks)
4. (a) The employment process involves FOUR basic stages; recruitment, selection, placement and induction. Explain each of these stages. (8marks)
(b) (i) Differentiate between formal and informal interviews.
(ii) Highlight FOUR limitations of interviews as a tool for employment selection. (6marks)
(c) Describe the following methods used in managerial development:
(i) Planned progression;
(ii) Job rotation;
(iii) Understudy.
(6marks)
5. (a) Explain the purposes of a dummy activity in a network diagram. (2 marks)
(b) Table 1 shows the activities of a project and their durations.
Table 1
Activity Preceding Activity Duration (Days)
A - 9
B - 3
C A 8
D A 2
E A 3
F C 2
G C 6
H C 1
J B,D 4
K F,J 1
L E,H,G,K 2
M E,H 3
N L,M 4
i. Draw the project network.
ii. Determine its critical path and completion time.
iii. Calculate the total float for the non-critical chains. (18 marks)
6. a) Outline FOUR different types of stockholding casts. (4 marks)
b) i) Explain the periodic review system of inventory control.
ii) State TWO disadvantages of the periodic review system. (6 marks)
c) Explain FOUR major functions of an office. (6 marks)
d) A common trend in the office management in many large manufacturing organizations today is to set up an ‘organization and method’ (O&M) team, which is normally directly answerable to the Chief Executive Officer. Highlight FOUR responsibilities of such a team.
(4 marks)
7. a) State FOUR objectives of maintenance in a manufacturing plant. (4 marks)
b) Explain the purpose of the following documents used in planned maintenance.
i. Job card
ii. Assets (facility) register
iii. Maintenance schedule (6 marks)
c) Highlight FOUR possible reasons for selecting a certain job for work measurement.
(4 marks)
d) Explain the following terms as used in work study:
i. Work cycle
ii. Standard time
iii. Activity sampling (6 marks)
8. a) Explain FOUR factors considered when designing a new product. (6 marks)
b) Highlight FOUR main features of mass production. (4 marks)
c) Explain the following aspects of production planning:
i) Process planning
ii) Material planning (6 marks)
d) With the aid of a diagram, illustrate the process layout of a manufacturing plant. (4 marks)
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