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Human Resource Management Question Paper
Human Resource Management
Course:Diploma In Business Administration
Institution: Mombasa Technical Training Institute question papers
Exam Year:2011
MOMBASA TECHNICAL TRAINING INSTITUTE
END OF TERM II EXAM
BUSINESS DEPARTMENT
HUMAN RESOURCE MANAGEMENT
TIME 3 HOURS
INTRODUCTION
ANSWER ANY FIVE QUESTIONS
1 a) explain five benefits of reviewing an organization manpower plan. (10mks)
b) The management of Ujuzi Ltd, has established different welfare facilities for the different categories of employees in the organization. Outline FIVE demerits of such an arrangement. (10mks)
2 a) Highlight the limitation of using memos as a form of communication in an office. (10mks)
b) The Human Resources possesses certain unique characteristics as compared to other resources in an organization. Describe FIVE such characteristics. (10mks)
3 a) Explain FIVE factors that a human resource manager should consider when developing a scheme of service for employees. (10mks)
b) The Industrial Training Levy Fund plays an important role in the training of workers. Explain the role. (10mks)
4 a) Certain factors may limit Ministry of Labour inspectors in ensuring the health and safety of workers. Explain these factors. (10mks)
b) Outline the measures that a human resource manager can take to minimize the halo effect in an employee performance appraisal exercise. (10mks)
5 a) Highlight FIVE contribution of the human relation approach to the development of human resource management. (10mks)
b) Outline FIVE interviewer-related factors that may limit the achievement of the objectives of a job interview. (10mks)
6 a) Explain FIVE ways in which participation of employees in decision making may enhance their motivation. (10mks)
b) Management has an obligation of providing a healthy physical working environment in order to ensure good industrial relations. Explain FIVE ways through which management may fulfill this obligation. (10mks)
7 a) Jana Co. Ltd has been operating without a disciplinary procedure. Explain FIVE negative consequences of such a situation. (10mks)
b) The Central Organization of Trade Unions of Kenya (COTU) (k) has a role of ensuring the creation and protection of jobs in the country. Explain FIVE ways in which COTU (k) fulfills this role. (10mks)
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