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Training And Development Question Paper

Training And Development

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
SECOND YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 211-H : TRAINING AND DEVELOPMENT (DAY& EVENING)
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
You have been tasked by the top management to find out why yuor organization has not been
performing well. Your initial investigation reveals that organization does not train its employees, does
not have a training policy as well a training practitioner.
In giving your feedback to the management explain the following
a) .Why do you strongly feel it’s important to train employees [10 Marks]
b) Explain how Nadler model may be used in training employees bringing out the various steps
[10 Marks]
c) Explain to the management the main reason of having a training and development policy
[4 Marks]
d) Explain any six roles of a training practitioner that you recommend to be recruited. [ 6 Marks]
QUESTION TWO
a) Differentiate between the following concepts
Concept of training
Concept of education
Concept of development
2
Concept of outcome based education and training 2.5 Marks each (10 Marks)
b) Need determination is important for training to be effective. Discuss the various types of needs
(10 Marks)
QUESTION THREE
(a) Before training is conducted it is advisable to undertake a job analysis. Why do you think this is
important? Discuss the techniques you can use to determine what the job entails (10 Marks)
(b) One of the training that an organization may opt for is competency based training. Explain the
characteristics of competency based training (10 Marks)
QUESTION FOUR
(a) It is essential that organizations keep training records. Define training records, the purposes of
records and the type of records that the training department must keep. (10 Marks)
(b) Although E – leaning is one of the methods that has gained prominence in training employee it has
its merits and demerits. State any five demerits and five merits of e-learning (10 Marks)
QUESTION FIVE
(a) Define instructional strategy and the factors to be considered in selection of instructional strategy
(10 Marks)
(b) Evaluation is key to the success of any training program. Discuss this statement in support of
evaluation (10 Marks)

Training And Development Question Paper

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