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Hbc 2126:Human Resource Management Question Paper

Hbc 2126:Human Resource Management

Course:Bachelor Of Commerce

Institution: Dedan Kimathi University Of Technology question papers

Exam Year:2013

KIMATHI UNIVERSITY COLLEGE OF TECHNOLOGY
UNIVERSITY EXAMINATIONS 2011/2012
FIRST YEAR THIRD SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE

HBC 2126: HUMAN RESOURCE MANAGEMENT

DATE: 9TH AUGUST 2011 TIME: 8.30AM – 10.30AM
INSTRUCTIONS: Answer question ONE and any other TWO questions.
QUESTION ONE
a) Outline at least four factors that influence human resource policies in an organisation. ( 8 marks)
b) Discuss at least four ways in which a human resource manager may improve the morale of employees
(8 marks)
c) Highlight four factors that may contribute to wage differentials in an organisation. (4 marks)
d) Accidents at work places should be analyzed in terms of both costs and causes. Highlight five indirect
costs that may arise as a result of such accidents. . (4 marks)
e) Many organizations today are using a combination of centralization and decentralization. Highlight
four benefits of this. ( 2 marks)
f) Highlight any four reasons why employees join trade unions (4 marks)
QUESTION TWO
a) As a result of globalization and liberalization, human resource management has a acquired strategic
importance in organizations. Discuss. (10 marks).
b) Discuss the causes of employee grievances in organization. (10 marks).

QUESTION THREE
a) It is important for an organisation to carry out human resource planning. Discuss its importance to the
organisation. (10 marks).
b) XYZ company wishes to fill some vacant posts. The human resource manager has advocated for
internal recruitment. Highlight the benefits that accrue to this. (10 marks).
QUESTION FOUR
a) Explain the reasons why an organisation would prefer to adopt on the job training rather than off the
job training program for its employees. (10 marks).
b) Outline measures that an organisation may take to ensure health and safety in work place.
( 10 marks)
QUESTION FIVE
a) Explain any five benefits that may accrue to an organisation for carrying out staff performance
appraisal. (10 marks)
b) Effective communication is very important to an organisation. Discuss five factors that may hinder
effective communication in an organisation. (10 marks)

Hbc 2126:Human Resource Management Question Paper

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