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Communication And Study Skills Y1s1 Question Paper

Communication And Study Skills Y1s1 

Course:Bachelor Of Business Management And Information Technology

Institution: Kabarak University question papers

Exam Year:2010



COURSE CODE: BMIT 110
COURSE TITLE: COMUNICATION AND STUDY SKILLS

INSTRUCTIONS:
1. There are four sections in this paper (A, B, C, D)
2. Answer a question from each section
3. Read and follow instructions given at the beginning of each question
4. Give illustrations as much as possible

SECTION A: (COMPULSORY) Answer ALL questions from this section –
(40 MARKS)

1 (a) It is true that a library is a collection of selected information resources which are
organized and preserved for reading, studying and consultation. Discuss
(15 marks)

(b) Briefly describe the Dewey Decimal classification system (DDC)

(5 marks)
2. Read the passage below and answer the questions that follow

Churches are missing the big picture.

Kenyans have welcomed the draft constitution with as much relief as elation. That is
hardly surprising because politicians have been the constant obstacle to the realization of
a new constitution for over two decades.

What we received from Naivasha retreat was a deal between two powerful political elites.
Their draft is a ceasefire of peace agreement between two warring factions. Many of the
characters that led the country to war in early 2008 are among the signatories to the
Naivasha accord. As a result, they submitted a document to the Committee of Experts
that is much more about them than it is about us.

They may have agreed on how to distribute power among the arms of government, but
did little to ensure the redistribution of wealth among the people. The PSC draft is hardly
a document that Wanjiku can get excited about. In other words, I doubt if what emerged
from the two-week retreat can improve the quality of life for the people that live nearer
death than life.

The ultimate test of a new constitution is if it is really good news for the poor; if it has the
potential to liberate the downtrodden and offer hope to the marginalized. In this respect,
the 26 PSC members did a grave disservice to the poor by mutilating the social and
economic rights, content that was so specific and measurable in the revised harmonized
draft.

The Committee of Experts gave us seven articles-Nos 49-55 – on rights to social security,
health, education, housing, food and water. These was clear and consistent and specific
that every Kenyan should have the right to free and compulsory pre-primary and primary
education; the right to accessible and enough housing; the right to clean and safe water in
adequate quantities; the right to be free from hunger and access to healthcare services.

This is what Wanjiku had told CKRC at every public meeting nearly a decade earlier.
However, our so called people’s representatives lumped all of these socio-economic
rights into a single, watered down Article 40, which vaguely states: The State shall take
legislative, policy and other measures, including the setting of standards to achieve
progressive realization of the rights of every person to social security, health, education,
housing, food and water.

This article carries no weight and gives little opportunity for constitutional jurisprudence
to challenge state organs to provide economic rights to its citizens.

What the legislators did infuriates me, but the churches’ response to the draft discourages
me. The Carpenter’s Son announced he came that we might have life and have it in its
fullness. One would have expected, then, that his disciples today would be promoting a
quality of life for all Kenyans that are worthy of their dignity. Instead, they have allowed
themselves to be distracted by single issues and have consequently missed out on the big
social reform picture.

A group calling themselves the ‘Christian Church in Kenya not only objected to the
inclusion of the kadhi’s courts in the drafts, but used the opportunity to launch a
sectarian, intolerant and belligerent attack on all Muslims. They have openly accused
Islam of “carving out for itself an Islamic state within a state…..and the first step towards
the introduction of Sharia law in the country”. Such views are not only misguided and
dangerous, but also unchristian. The kadhi’s courts are not a threat to Wanjiku, but
poverty and marginalization are.

We have a moral duty to protect the unborn, the most vulnerable of our human family,
but is that enough? Religious leaders missed an important opportunity to insert strong,
social and economic rights in the draft constitution and to present a radical and just
transformation of our society.

1. From your knowledge on topical issues, who are the two powerful political elites
mentioned in paragraph two? (2 marks)
2. Give two reasons why the constitution amended by PSC at Naivasha may not have
the interests of the citizens (3 marks)
3. Give one quality of a good constitution (1 mark)
4. Give two reasons why the Christians in Kenya have rejected the draft constitution.
(2 marks)
5. Give the meaning of the following words as used in the passage
i) Elites
ii) Downtrodden
iii) Mutilating
iv) Infuriates
v) Radical (5 marks)


6. What reason would you have for reading this passage? (1mark)
7. Briefly explain what ‘Wanjiku’ means (2 marks)
8. Skimming and scanning are two types of reading that a reader would use while
reading this text. Give one difference between the two types of reading. (2 marks)

9. What does PSC stand for? (1 mark)

10. What reason do the Christians have for opposing the kadhi’s court? (1 mark)


SECTION B - Answer ONE question from this section – (20 MARKS)

3 (a) Analyze PQRST as an exam answering technique (15 marks)

(b) You are teaching students, examination skills. Highlight FIVE things that you must
tell them to do. (5 marks)

4. a) Justify the definition of communication as ‘the creation of a shared understanding’.
(3 marks)
b) Using clear examples, explain semantic meaning as a barrier of communication.
(3 marks)
c) Describe grapevine communication (6 marks)

d) Give two advantages and disadvantages of downward communication in an
Organization (4 marks)

e) Identify any two channels that can be used by a public speaker and how they can be
used (4 marks)


SECTION C: Answer ONE question from this section – (20 MARKS)

5. Discuss FIVE causes of podium panic (20 marks)

6. (a) Explain why it is important to read the available literature when looking for a
research problem. (5 marks)

(b) A research report should posses certain features for it to be good. Discuss
(12 marks)
(c) Explain misuse of privileges in research (3 marks)

SECTION D: Answer ONE question from this section – (20 MARKS)

7 (a) Briefly explain what argumentation entails (4 marks)

(b) Using clear illustrations explain FOUR types of evidence used in argumentation
(16 marks)
8 (a) Explain what the following types of listening entail
i) Therapeutic listening
ii) Critical listening (10 marks)
(b) Giving examples, explain the following cause of poor listening
i) Listening too hard
ii) Focusing on delivery and personal appearance (10 marks)






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