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Bbt2217:Business Ethics Question Paper

Bbt2217:Business Ethics

Course:Bachelor Of Information Technology

Institution: Meru University Of Science And Technology question papers

Exam Year:2012

1
QUESTION ONE – 30 MARKS
a. Explain the following terms: (4 Marks) i. Business model ii. Product differentiation
b. Explain three reasons why there is considerable organizational resistance to the introduction of information system. (4 Marks)
c. Using examples, discuss three main types of telecommunication transmission media. (6 Marks) d. Differentiate between these terms: (4 Marks) i. Intranet and extranet ii. Wifi and WiMax
e. What is an ERP system? How are they useful to modern organizations? (4 Marks) f. What is a business process? How are they related to information systems? (4 Marks) g. Explain two important issues that must be addressed when building an e-commerce website. (2 Marks) h. What are knowledge work systems? Explain two types of knowledge work systems. (3 Marks)
QUESTION TWO – 20 MARKS
a. We defined information technology (IT) infrastructure as the shared technology resources that provide the platform for the firm’s specific information system applications. i. Explain the components of IT infrastructure. Give examples. (6 Marks) ii. Briefly explain two challenges of managing IT infrastructure. (2 Marks)
b. Discuss three current trends in IT hardware platforms. (2 Marks)
c. Discuss business benefits of using any three intelligent techniques for knowledge management. (6 Marks)
2
QUESTION THREE – 20 MARKS
a. Information systems are a common feature in many sectors today. Examples include banking, retail, transport and telecommunications among others. (6 Marks) i. What exactly is an information system? Briefly discuss three common categories of information systems used today. ii. Drawing from examples in any of the sectors listed above; discuss four reasons why information systems are essential for running businesses today.
b. Explain how the internet and the World Wide Web are related to the other technology components of information systems. (8 Marks) c. Explain the following terms: (4 Marks) i. Business functions ii. Knowledge workers
QUESTION FOUR – 20 MARKS
a. Explain the following terms: (4 Marks) i. Competitive forces model ii. Core competency b. What are strategic information systems? Briefly discuss three challenges posed by these systems to an organization. (5 Marks) c. What is the value of radio frequency identification (RFID) technology to business and how does it work? (5 Marks) d. List any three wireless communication technologies and briefly explain where they are used. (6 Marks)
QUESTION FIVE – 20 MARKS
a. Differentiate between the following terms: i. B2B and B2C ii. Electronic commerce and mobile commerce
b. Best buys is a leading supermarket chain with large retail stores in major towns in Kenya. Best Buy’s manager has consulted you concerning a proposal to launch an e-commerce website. i. Outline any four e-commerce business and revenue models and propose a suitable model for Best Buys. Explain why you choose that option. (6 Marks) ii. In the context of Best Buys, discuss three unique features of e-commerce (6 Marks) iii. Discuss two ways e-commerce can transform marketing at Best Buys. (4 Marks)

Bbt2217:Business Ethics Question Paper

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