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Communication Question Paper

Communication 

Course:Artisan Certificate In Electrical Installation

Institution: Christian Industrial Training Centre question papers

Exam Year:2012




1.)Define the term communication (8mks)

2.) In which principle of communication these statement refer to
.The receiver encodes the message the the media decodes and interpret it.
.If using words (verbal communication) the source should be careful about the
meaning and organization of the words (8mks)

3.) Mention the rules that should be observed to make expressions clear (8mks)

4.) List the principles of communication (10mks)

5.) What are the factors that indicate the importance of internal communication? (8mks)

6.) Table the essential of effective communication (8mks)




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