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Communication Skills I: Coms 110 Question Paper

Communication Skills I: Coms 110

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009

INSTRUCTIONS:
1. There are FOUR sections in this paper (A, B, C & D)
2. Answer questions from All sections
3. Read and follow the instructions given at the beginning of each section
4. Your answers should be supported by illustrations as much as possible
SECTION A: (COMPULSORY) 20 MARKS
Answer ALL questions from this section
1. You are watching the KTN news at 9.00 p.m. The news headlines include: The president’s
trip to America, student’s unrest in schools and the prime minister’s appeal to the Luos to embrace
male circumcision among others.
Analyse the communication process (4 marks)
2. Identify and discuss at least four communication barriers that are likely to occur in the
communication process above. (16 marks)
SECTION B: (COMPULSORY) 20 MARKS
Answer ALL questions from this section
3. Justify the definition of a library as a collection of selected information resources which are
organized and preserved for reading, studying and consultation. (8 marks)
4. Analyse PQRST as an exam answering technique. (10 marks)
5. Why is it important for a student to go through past papers while revising for exams? (2 marks)
SECTION C: Answer only ONE question from this section (15 MARKS)
6. (a) Explain the causes of poor listening. (12 marks)
(b) Give three tips on the body language of an active listener. (3 marks)
7. (a) What is a testimonial? (1 mark)
(b) You have been invited to give a speech during your former classmate’s wedding.
Explain seven things that you should consider when preparing your speech. (14 marks)
SECTION D: Answer only ONE question from this section (15 MARKS)
8. (a) Explain the following reading habits and give reasons why a university student should
get rid of them.
i) Head movement
ii) Pointing to words
iii) Vocalization
iv) Regression (12 marks)
(b) Give three purposes for reading. (3 marks)
9. (a) Give three concepts of any academic writing. (3 marks)
(b) You are writing an argumentative essay on ‘It is important to eradicate Female Genital
Mutilation (FGM)’. Explain three qualities that it should have for it to be good. Give
examples. (12 marks)

Communication Skills I: Coms 110 Question Paper

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