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Hrmt 422: Employee Performance Appraisals Y4s2 2010 Question Paper

Hrmt 422: Employee Performance Appraisals Y4s2 2010

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009

INSTRUCTIONS
Attempt question ONE (compulsory) and any other THREE questions

QUESTION ONE (Compulsory) (25 Marks)
a) Discuss the concept of balanced scorecard in the context of performance management in
organizations today (15 Marks)
b) Explain any four prerequisites of an effective and successful performance appraisal in
modern organizations. (8 Marks)
c) Describe the concept of potential appraisal? How is it different from the ordinary
performance appraisal? (7 Marks)
QUESTION TWO
a) Discuss the main challenges that performance appraisal have in Kenyan organizations
today. (10 Marks)

b) Why is it that the modern –day organizations have adopted the use of assessment centres
for performance appraisals? (5 Marks)

QUESTION THREE
a) Performance appraisals can be used a motivational tool among employees in
organizations. How can this be done? (10 Marks)
b) How is performance managed without the use of performance appraisal? (5 Marks)

QUESTION FOUR
a) What is Total Quality Management (TQM)? Explain the key elements that it
encompasses and highlight the major benefits it can provide to performance appraisals
in organizations (10 Marks)
b) Outline the benefits that Human Resources Information System (HRIS) in
organizations would have on the performance appraisal function? (5 Marks)
QUESTION FIVE
a) Discuss the concept of performance management outsourcing as it occurs today? Outline
how its benefits to organizations like Kabarak University (10 Marks)

b) Outline the components of management by objectives process as used in performance
management? (5 Marks)

Hrmt 422: Employee Performance Appraisals Y4s2 2010 Question Paper

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