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Personnel Management July 2009 Question Paper
Personnel Management July 2009
Course:Diploma In Management (Management)
Institution: question papers
Exam Year:2009
DIPLOMA IN MANAGEMENT PART I
INSTRUCTIONS TO CANDIDATES
Answer any FOUR of the SIX questions.
All questions carry equal marks.
This paper consists of 3 printed pages.
Candidates should check the question paper to ascertain that all the pages are printed as indicated and no questions are missing.
1.(a) Explain the key areas of personnel policy that the personnel department should consider in initiating and revising such organizational policies.(10 marks)
(b) For an organization to operate effectively, it is necessary that it plans for its human resource requirements.
Explain the reasons for the need for such human resource planning.(15 marks)
2.(a) Posho Ltd, a newly established organization, is in the process of recruiting staff to work in the organization.
Explain the external sources from which the organization could recruit the staff.(15 marks)
(b) Organizations carry out staff appraisals to achieve certain objectives.
Explain the objectives of such staff appraisal.(10 marks)
3.(a) Organizations tend to find it necessary to introduce job grading as they expand.
Explain the reasons for such a tendency.(10 marks)
(b) Wanga Ltd has been experiencing an increased level of disputes among its employees.
Explain the measures that the management may take to ensure effective resolution of such disputes among workers.(15 marks)
4.(a) Unfair employee promotion is one source of employees' job dissatisfaction.
Explain the ways in which an organization can avoid such unfair employee promotion.(10 marks)
(b) Explain the possible causes of industrial unrest in an organization.(15 marks)
5.(a) Organizations usually find it necessary to maintain employees' personal files for purposes of securing employees' records.
Outline the records that are likely to be stored in such files.(10 marks)
(b) Mwanzia, the personnel manager of Lulu Ltd, intends to conduct personnel research as a way of evaluating the effectiveness of human resources policies and practices in the organization.
Outline the areas that Mwanzia should focus on in his personnel research.(15 marks)
6.(a) Planning as one of the personnel functions suffers certain limitations.
Highlight such limitations.(10 marks)
(b) Kwao Ltd, a newly established organization, intends to undertake training of its employees in order to enhance their efficiency.
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