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Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Bachelor Of Commerce And Business Administration (Commerce & Business Administration)

Exam Year:2008

PRINCIPLES AND PRACTICE OF MANAGEMENT
2008 Time allowed 3 hours

Answer any FIVE questions. All questions carry equal marks

QUESTION ONE
A key element in the effective implementation of corporate strategies is the design of the organizational structure of the firm or the organization.

Discuss each of the following types of organizational structure:
a) Holding Company structure; (5 marks)
b) The Functional structure; (5 marks)
c) The matrix structure; and (5 marks)
d) The multi-divisional structure. (5 marks)
(Total 20 marks)
QUESTION TWO
Kim works as a research and development manager in a manufacturing firm. He joined the firm five years ago as a research assistant. The organization for which Kim works has a policy whereby vacant positions are filled from within the organization.

Management relies on the outcome of performance appraisals to identify employees for promotion. The appraisals are carried out annually. The appraisal exercise of the organization has not been dome objectively and superiors have been awarding grades arbitrarily. Many of the employees have been awarded high grades even when their performance does not deserve high grades.

Early in the year, the position of the head of the research and development department fell vacant and employees were encouraged to apply for the job. Kim felt capable of performing the job, applied and was invited for an interview. Consequently he was awarded the promotion and took up the post of head of research and development department.

It has become apparent that Kim is not very co-operative with staff in other departments. In his own department he over delegates to his subordinates because he is incapable of handling the tasks involved in the higher job. There have been occasions when assistants have not completed work to the satisfaction of management but when asked to explain, Kim explains that employees know what is expected of them and they should therefore work, for they are paid for it.

Required:
a) State and explain the guidelines that management should have followed to ensure the success of the performance appraisal. (10 marks)
b) Identify and explain the weaknesses in Kim’s style of management and suggest measures that should be taken to address the weaknesses. (10 marks)
(Total 20 marks)

QUESTION THREE
a) Write short notes on the following:

i) Job production (4 marks)
ii) Mass production (4 marks)
iii) Batch production (4 marks)

b) Explain the responsibilities of a production engineer in an organization. (8 marks)
(Total 20 marks)
QUESTION FOUR
a) Distinguish between power and authority. (4 marks)
b) Identify and explain the sources of managerial power. (16 marks)
(Total 20 marks)

QUESTION FIVE
Your organization has identified a need in the market, which it seeks to satisfy through new product.

a) State and describe the stages in new product development. (12 marks)
b) What factors contribute to the success of new product development? (8 marks)
(Total 20 marks)
(Total Marks 100)

Principles And Practice Of Management Question Paper

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