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Introduction To Information Systems = Business Information Technology Question Paper

Introduction To Information Systems = Business Information Technology

Course:Bachelor Of Science Information Technology

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE
INFORMATION TECHNOLOGY
SIT 107: INTRODUCTION TO INFORMATION SYSTEMS = BUSINESS
INFORMATION TECHNOLOGY
DATE: Wednesday, 12th August, 2009 TIME: 11.00 a.m. – 1.00 p.m.
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INSTRUCTIONS:
Answer question ONE and any other TWO questions.
QUESTION ONE (30 marks)
a) Define the following terms
i) Bench Marking
ii) Vision
iii) Information System
iv) Strategy (8 marks)

b) Different levels of management need different forms of information. Listing the
three levels of management, discuss the types of information required.(9 marks)
c) State THREE ways of recovering from a data virus attack, or corruption or loss(3 marks)

d) What is a computer network and what are the four benefits of networking(6 marks)

e) There are various file storage and access methods. State FOUR factors
influencing the method to use. (4 marks)

QUESTION TWO (20 marks)
a) Distinguish between strategic and operational planning (4 marks)

b) Distinguish between the following pairs of words:-
i) Data and information
ii) System software and application software(4 marks)
c) Briefly explain the different classes of information systems in organizations.(6 marks)

d) i) During system implementation, there are various implementation
strategies. State the various methods of system changeover that could be
employed (2 marks)

e) Describe advantages and disadvantages of the changeover methods identified.
(4 marks)

QUESTION THREE (20 marks)
a) How prototyping should be used to ensure that systems meet the user’s
requirements but still be completed as quickly as possible. (5 marks)

b) Discuss any FIVE strategies that an organization can adopt in order to maintain a
strategic competitive edge in the market. (10 marks)

c) With an example, define the term Strategic Information System (2 marks)

d) Explain why Decision Support System applicable to all levels of management in
an organization? (3 marks)

QUESTION FOUR (20 marks)
a) Explain FIVE components of an information system (5 marks)
b) State three (3) disadvantages of downsizing as a way of cost reduction strategy.
(3 marks)

c) Define the following terms:-
i) Gap Analysis
ii) Bench Marking (4 marks)

d) Describe, giving a valid example how ICTs can be used to break time,
geographic, cost and structural barriers faced by an organization. (6 marks)

QUESTION FIVE (20 marks)
a) i) Explain the term “information system planning” (2 marks)
ii) State two objectives of strategic planning (2 marks)

b) Computer networks and Telecommunication enhances the operational, tactical
and strategic management of the organization, making an organization to achieve
efficiency and effectiveness in terms of time, cost and other resources.
i) Computer network (2 marks)
ii) Wide area network and local area network (2 marks)
iii) Differentiate intranet from extranet (2 marks)

c) i) Explain the concept of outsourcing with regard to system development(4 marks)
ii) Outline three benefits of outsourcing (6 marks)

Introduction To Information Systems = Business Information Technology Question Paper

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