Industrial Psychology Y3s2 Question Paper

Industrial Psychology Y3s2

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2008

INSTRUCTIONS:
Answer question ONE and any other TWO questions.

1. i) Define industrial psychology and show why it is an important unit of study for
all those aspiring to become managers (6 Marks)
ii) Explain the role of psychology in employee selection process. (5 Marks)
iii) Define personality and identify various factors that influence development of
individual personality (9 Marks)
iv) Explain the three basic structures in the anatomy of personality introduced by
Sigmund Fred (Id ego and Super Ego) (6 Marks)
v) Outline introversion and extroversion as behaviour patterns of employees
(4 Marks)
2. i) Discuss the Pavlov Classical conditioning and show its relevancy to modern
managers (10 Marks)
ii) B. F. Skimmes in his behaviouristic approach to behaviour characterized man as a
“flexible and passive victim of external stimuli the permanent pawn of
environmental fate” What do you understand by this statement? (4 Marks)
iii) Why is it argued that management of Human Resources is more complicated than
management of other resources in the organization (6 Marks)
3. i) Briefly discuss the humanistic approach to human behaviour pioneered by
Abraham Maslow (10 Marks)
ii) As an expert in Industrial psychology, explain in detail how you would motivate
your employees for higher performance (10 Marks)
4. i) Explain transaction analysis and show how it is relevant to practicising managers
(8 Marks)
ii) Discuss perception as a major influencing factor to employees behaviour in the
organization (6 Marks)
iii) Define and identify various sources of attitude (6 Marks)

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