Hrmt 312 Question Paper

Hrmt 312

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009

COURSE CODE: HRMT 312
COURSE TITLE: INDUSTRIAL RELATIONS
STREAM: Y3S1
INSTRUCTIONS:
1. Answer questions ONE and any other TWO questions.
QUESTION ONE (COMPULSORY) (30 MARKS)
a) Citing examples, distinguish between employee relations and industrial relations.
(3mks)
b) There are several approaches to the industrial relations field. Briefly describe the
following approaches as per the industrial Relations profession.
i) Unitary perspective (5mks)
ii) Pluralistic perspective (5mks)
iii) Marxist perspective (5mks)
c) Discuss the causes of organizational conflicts in Kenya. (12mks)
QUESTION TWO (20 MARKS)
a) Organizations that prosper for a long time develop proper mechanisms that have
been put in place to solve disputes.
i) What is meant by the terms employee grievances and industrial disputes.
(4mks)
ii) By citing real examples from various organization critically examine the
economic impact of industrial disputes and outline some of the procedures
that can be used to settle industrial disputes. (10mks)
iii) Discuss reasons why management of firms may prefer instituting an
employee-relations management system to an industrial relations
management system. (6mks)
QUESTION THREE.
a) Collective bargaining is a labour force process, discuss. (10mks)
b) What are the merits and demerits of collective bargaining to the parties-involved?
(10mks)
QUESTION FOUR
a) Information technology (IT) and redundancy have become part of human resource
management. Discuss the impact of the two as issues and challenges in industrial
relations. (8mks)
b) Explain the factors that determine the cost of work stoppage. (6mks)
c) Explain low government is pasty to Industrial relations. (6mks)
QUESTION FIVE
a) State reasons why Trade Unions are formed in Kenya. (10mks)
b) “It is a matter of time and trade unions in Kenya will be almost irrelevant to the
labour force. Do you agree or disagree with this statement? Discuss.
(10mks)

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