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Performance And Reward Management(Hrmg 331) Question Paper
Performance And Reward Management(Hrmg 331)
Course:Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2011
TIME : 2 HOURS
Instructions:
Answer Question ONE and any other TWO Questions
Question One (Compulsory)
Peter had been teaching account at State College for the past four years. During that time, he had gained much respect from his students, his peers, and the college administration. He had twice been rated as one of the five best professors at state college, a rating that carried with it an additional $ 1,000 stipend. He was active in the college, in the community, and in his own private consulting business. He had published a number of journal articles and was confident that he would be granted tenure and promotion to full professor within three years.
In April, when the dean sent routine contract letters for the next academic year to each faculty members to sign, Peter returned his with a note saying that he would not be returning. Instead, he was accepting a position in a CPA firm.
Shocked by the news, the dean called Dr. Peter’s department chairman to see why this sudden resignation had occurred. The department chairman said that it was only a matter to time before it happened. You see, dean, we cannot compete salary-wise with private industry. We need to make adjustments so that our salary compressions can be eliminated and those who are outstanding faculty members be encouraged to stay" "You might be right, chairman, but we cannot go beyond our means. If we lose a few of the good ones, that is sad, but if we make concessions to keep peter, what wire that be opening us up to in the future?
Briefly describe the process of appraisal that was probably used to evaluate Peter’s performance.
(6mks)
Suppose you are the dean and have just contracted Peter asking him to meet you as regards his resignation. How would you try to convince him to stay?
(5mks)
What would be the areas of concern of performance management at State college?
(4mks)
Give any five factors that State college needs to consider when determining the remuneration package of Peter.
(10mks)
From the case, identify the types of rewards that the college can use to retain its other employees.
(5mks)
Question Two.
Briefly discuss the role of job evaluation in reward and compensation endeavors of an organization.
(10mks)
Define ’Employee Benefits’ and briefly explain the rationale for employee benefits in organizational performance.
(10mks)
Question Three.
Explain the 360 degree approach that is used to manage performance, list any five uses of this approach.
(10mks)
Briefly discuss any five job evaluation methods.
(10mks)
Question Four.
What do you understand by the term ’Reward Management?’ Outline clearly the elements of reward management.
(8mks)
Provide a brief overview of the four perspectives to corporate performance management in the balanced scorecard model.
(12mks)
Question Five.
Describe the salary administration process and highlight the problems that may be experienced in salary administration.
(9mks)
Outline five principles of a Performance Management System.
(10mks)
Give and explain any three assumptions made when conducting performance appraisal.
(6mks)
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