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Organization Theory Question Paper

Organization Theory

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE

BBA 300:
ORGANIZATION THEORY

DATE: Monday, 21st December, 2009

TIME: 4.30 p.m. – 6.30 p.m.
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INSTRUCTIONS:
Answer ALL questions from Part I plus any ONE question from Part II
PART I
Q.1
The development of structured relationships in formal organization is achieved through formal role development. Explain how each of the following relationships are structured during these processes.
a)
The Authority relationships (15 marks)
b)
The Power relationships (15 marks)

Q.2
Fredrick Taylor is considered to be the main contributor to the scientific management school of thought. Explain his main contribution to this school and the reasons why he was criticized. (20 marks)

PART II
Q.3
One of the earliest contributors to organization theory was Kenneth E. Boulding.
Outline the levels of organization that he gave giving examples from business organization of each one. (20 marks)

Q.4
a)
Explain the organization designs or formats that a firm planning to start operations can adopt. (10 marks)
b)
Explain the types of functional relationships that are used in formal organizations. (10 marks)

Q.5
Explain the main contributions of the human relations school of thought. What are the weaknesses of their theories. (20 marks)