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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
SECOND YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 200: ORGANIZATION BEHAVIOUR (DAY & EVENING)
DATE: APRIL 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any other TWO Questions
QUESTION ONE
a) With use of a diagram, clearly illustrate Maslow hierarchy of needs theory. [10Marks]
b) The dynamic nature of organization behavior demands that organizations keep adjusting
themselves to remain competitive. Highlight and briefly explain any five factors that have affected organizations over the last two decades. [10Marks]
c) Explain the meaning of the following terms in the context of organization behavior
i. Locus of control
ii. Risk taking propensity
iii. Personality [6Marks]
d) Outline the various sources of power for individuals in organizations. [4Marks]
QUESTION TWO
a) Discuss the criteria for making good and effective decisions. [8Marks]
b) Explain the steps involved in the rational decision making process. [12Marks]
QUESTION THREE
An Organizations culture provides consistency that is needed to achieve the set objectives.
a) Explain the various ways in which managers can use culture to achieve organizational objectives.
[10Marks]
b) Explain how culture that is working against achievement of organization objectives can be changed. [10Marks]
QUESTION FOUR
a) Give reasons why people resist change in organizations. [5Marks]
b) Explain the various strategies that can be used to manage resistance to change. [10Marks]
c) Discuss the trait theory and its contribution to leadership theory and practice. [5Marks]
QUESTION FIVE
a) Discuss the various ways in which conflicts find expression in group and individual behavior
[8Marks]
b) Organizations are affected by various independent and dependent variables. List the variables and their respective categories. [7Marks]
c) Briefly explain how the dependent variables can affect organization behavior. [5 Marks]

Organizational Behaviour Question Paper

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