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Management Information Systems Question Paper

Management Information Systems 

Course:Certified Public Accountant

Institution: Kasneb question papers

Exam Year:2010



KASNEB

MANAGEMENT INFORMATION SYSTEMS JUNE 2010

ANSWER ALL QUESTIONS

QUESTION ONE
The introduction of a new large scale information system in an organization may necessitate change in the organization's working practices.

Required
a) Briefly discuss the issues to be considered in order to manage the organizational change successful. (8 marks)
b) Outline areas of training that may be required by:
1. Senior managers (4 marks)
2. Middle managers (4 marks)
3. Other users of the new system (4 marks)

QUESTION TWO
a) 1. Define the term "electronic data interchange (EDI)" (7 marks)
2. Explain why currently there is growing interest by organizations in EDI (7 marks)

b) Explain the following fault tolerant methods in information systems security:
1. Mirroring (2 marks)
2. Load balancing (2 marks)
3. High availability computing (2 marks)
4. Fault tolerant computer system (2 marks)

c) As systems design reaches its conclusion, a workable plan for the implementation of the system in the organization must be developed.

Outline three activities that should be included in the implementation plan. (3 marks)

QUESTION THREE
a) E-commerce is the process of buying and selling goods and services electronically.

Required:
Highlight the benefits of e-commerce to:
1. An organization. (4 marks)
2. An individual (4 marks)

Public domain software is software that is not protected by copyright and thus may be duplicated by anyone at will.

Describe four sources of public domain software (8 marks)

c) Throughout the development of an information system, the systems analyst will need to communicate with the users.

Required:
1. Explain why communication with the users is an important feature of systems development. (2 marks)
2. State two methods of communication that the systems analyst could employ. (2 marks)

QUESTION FOUR
a) Explain the role of the following telecommunication equipment to computer networks
1. Bridge (4 marks)
2. Gateway (4 marks)
3. Router (4 marks)

b) Many computer have been designed to achieve faster computational speeds.

Examine the main architectural differences between a pipeline computer and an array processor. (8 marks)

QUESTION FIVE
a) 1. Highlight the benefits associated with business process re-engineering (BPR)
(6 marks)
2. Explain some of the constraints to the successful implementation of business process re-engineering. (6 marks)

Describe the methods that could be used to detect unauthorized access to computer information systems. (8 marks)

QUESTION SIX
a) Examine the main functions of an information center. (7 marks)

b) Integrated software packages combine the features of several application packages into one software package.

Outline the advantages of integrated packages over individual package. (5 marks)

c) An expert system is a computerized advisory program that attempts to imitate the reasoning process of experts in solving difficult problems.

Argue the case for and against expert systems as a replacement for knowledge workers.
(8 marks)

QUESTION SEVEN
a) Briefly describe the following terms:
1. Data (2 marks)
2. Information (2 marks)
3. Knowledge (2 marks)

b) Distinguish between "tacit knowledge" and "explicit knowledge". (4 marks)

c) Highlight five advantages and five disadvantages of computer networks to an organization. (10 marks)






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