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Introduction To Information Systems Question Paper

Introduction To Information Systems

Course:Diploma In Business Management

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
STAGE II EXAMINATION FOR DIPLOMA IN BUSINESS MANAGEMENT
DMS 100: INTRODUCTION TO INFORMATION SYSTEMS
DATE: DECEMBER 2009 TIME: 1½ HOURS
INSTRUCTIONS: Answer any THREE questions
QUESTION ONE
a) Define a system and highlight any THREE reasons why it is important to study systems theory.
[4 Marks]
b) Define the term decision-making citing various types of decisions. [8 Marks]
c) Discuss Decision Support systems. [8 Marks]
QUESTION TWO
a) Describe the following systems found within an organization giving appropriate examples
i. Operational level system
ii. Management level system
iii. Strategic level systems. [6 Marks]
b) List FOUR roles played by controls in safe guarding Information Systems [4 Marks]
c) Explain FIVE ways how Information System transforms organization and management structure
[10 Marks]
QUESTION THREE
a) Define the term competitive advantage [3 Marks]
b) Explain FIVE advantages offered by internet to an organization [10 Marks]
c) Give THREE characteristics of transaction processing systems (TPS) [3 Marks]
2
d) With the aid of examples, differentiate between Real-time and Batch processing system.
[4 Marks]
QUESTION FOUR
a) What is a Value chain. [2 Marks]
b) Describe the value chain model from Michael Porter’s perspective [18 Marks]
QUESTION FIVE
a) Define the following terms as used in systems; Feedback, Subsystem, Filtering, Decomposition
and system boundary. [10 Marks]
b) In your own comprehension define the term Business Process Re-engineering and discuss the
main reasons why organization should embrace the same. [10 Marks]

Introduction To Information Systems Question Paper

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