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Cam 200: Organizational Behaviour Question Paper

Cam 200: Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

1
UNIVERSITY EXAMINATIONS: 2008/2009
SECOND YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 200: ORGANIZATIONAL BEHAVIOUR (SUPPLEMENTARY)
DATE: APRIL 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Define the term organisation behaviour (5 Marks)
b) Discuss the meaning of the following behaviour terms;
(i) Personality
(ii) Perception
(iii) Attitude
(iv) Stress (20 Marks)
(v)
c) List five biographic aspects used to differentiate individuals. (5 Marks)
(Total 30 Marks)
QUESTION TWO
a) Use a specific example to explain the meaning and importance of leadership in a work
situation. (15 Marks)
b) Discuss two variables that determine effective managerial leadership (5 Marks)
(Total 20 Marks)
QUESTION THREE
a) Compare the needs of the individual worker with the needs of the organisation (10 Marks)
b) Explain how management might achieve a satisfied and productive workforce (10 Marks)
(Total 20 Marks)
2
QUESTION FOUR
a) Specify the steps in the communication process (5 Marks)
b) Identify and explain organisational barriers to effective communication (10 Marks)
c) Discuss individual barriers to effective communication (5 Marks)
(Total 20 Marks)
QUESTION FIVE
a) Define the term motivation (3 Marks)
b) Explain the following concepts associated with motivation theory;
(i) Hygiene factors
(ii) Expectancy
(iii) Equity (12 Marks)
c) Suggest five practical guidelines for motivating subordinates (5 Marks)
(Total 20 Marks)

Cam 200: Organizational Behaviour Question Paper

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