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Cam 200: Organizational Behaviour (Day &Amp; Evening Class) Question Paper

Cam 200: Organizational Behaviour (Day &Amp; Evening Class)

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

1
UNIVERSITY EXAMINATIONS: 2008/2009
SECOND YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 200: ORGANIZATIONAL BEHAVIOUR (DAY & EVENING CLASS)
DATE: APRIL 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Behavior in organizations is built upon certain variables. Identify the variables and explain
how they impact on organization behavior. (6Marks)
b) The field of organization behaviour is multi disciplinary. Explain. (8Marks)
c) Using the five guidelines model, explain how a management consultant can change a culture
that is working against achievement of organizational objectives. (5Marks)
d) Give five reasons why people resist change. (5Marks)
e) Advise managers on strategies they can use to minimize resistance to change. (6Marks)
QUESTION TWO
Despite the fact that scholars of management have not agreed fully on what motivates people,
there is a general consensus on factors that cause motivation. Identify the factors and explain how
they cause motivation. (20Marks)
QUESTION THREE
a) Identify the various dysfunctional types of conflicts that may exist in an organization, giving
examples in each case. (10Marks)
b) Explain the various strategies that can be used to manage conflicts in the organization.
(10Marks)
2
QUESTION FOUR
a) Define learning and explain the various theories of learning.. (8Marks)
b) What is social modeling? Describe the stages involved in modeling behaviour as advanced by
social scientists. (12Marks)
QUESTION FIVE
a) Explain the following terms
Perception
Locus of control
Attitudes
Attribution theory
Personality (10Marks)
b) Describe the stages in the rational decision making process (10Marks)

Cam 200: Organizational Behaviour (Day &Amp; Evening Class) Question Paper

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