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Counselling In The Work Place Question Paper

Counselling In The Work Place

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2009/2010
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 306-H: COUNSELLING IN THE WORK PLACE
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Briefly explain the following terms as used in counseling .
i.) Counseling as a Relationship
ii.) Unconditional positive regard
iii.) Confidentiality.
iv.) Counseling as a profession
v.) Client-centered counseling (10 Marks)
b) List five problems that a counselor may face in the course of his work. (5 Marks)
c) List five goals of counsellng (4 Marks)
d) Outline the four types of counseling offered to employees (4 Marks)
e) Identify seven qualities of a good counselor (7 Marks)
QUESTION TWO
a) Highlight four differences between guidance and counseling (4 Marks)
b) Outline the three stages of counseling and explain the major objectives of the counselor in each
stage (10 Marks)
c) Describe the physical setting of counseling room and explain reasons for the setting. (6 Marks)
2
QUESTION THREE
(a) Critically determine five common sources of stressors in the work place. (10 Marks)
(b) Organizations often experience challenges of conflicts between employees. “This basically
interferes with the morale and productivity of employees. As a counselor outline five skills of
counseling and show how you would practically apply each of them to help the employees to
change (10 Marks)
QUESTION FOUR
a) What is a counseling theory? (2 Marks)
b) Give the main characteristics of a theory (4 Marks)
c) Critically examine the person centred theory (6 Marks)
d) More often than not individuals will use defense mechanisms to avoid unpleasant feelings or
reality. Using practical examples, explain how a counselor can help counselee to overcome at least
four defense mechanisms (8 Marks)
QUESTION FIVE
a) Define counselling ethics (2 Marks)
b) Briefly explain four principles of ethics in counseling (8 Marks)
c) Explain five circumstances which can lead to breach confidentiality law by a professional
counsellor (10 Marks)

Counselling In The Work Place Question Paper

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