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1102/313 Workshop Organization Management Question Paper

1102/313 Workshop Organization Management 

Course:

Institution: Nyeri Technical Training Institute question papers

Exam Year:2012



1102/313
1103/313
1105/313
1106/313
Workshop Organization Management
June/ July 2010
Time: 3 hours

The Kenya National Examination Council
Mechanical Engineering Craft
Motor Vehicle Mechanics
Agricultural Mechanic
Wielding And Fabrication Craft

Workshop Organization Management
3 hours
Instructions To Candidates
You should have the following for this examination:
Answer booklet;
Scientific calculator/ mathematical tables.
Answer any five of the following eight questions.
All questions carry equal marks.
Maximum marks for each part of a question are indicated.

1. (a) Describe each of the following types of plant layout and state three situations where each is applicable:
(i) functional (process) layout;
(ii) product layout.
   (10 marks)
(b) Explain three factors that influence the choice of method for transporting goods to the consumer.
   (6 marks)
(c) Outline four types of costs incurred due to door maintenance of machines and equipment.
  (4 marks)
2.  (a) Expain each of the following terms with respect to production planning and control:
(i) dispatching
(ii) progressing
(iii) evaluation.
   (6 marks)
(b) Explain four requirements of a good flow production system.
  (8 marks)
(c) Outline three factors considered when selecting plant and machinery for a workshop.
  (6 marks)
3.(a) Explain the term " vicarious liability".
(2 marks)
(b)Outline four conditions under which a person employing an independent contractor may be liable for this contractor''s tort.
(8 marks)
(C) Explain four circumstances under which an offer may legally come to an end.
  (10 marks)
4. (a) Outline four advantages of quality control.
(6 marks)
(b) Describe  three stages of inspection through which quality control takes place.
(9 marks)
(C) State five advantages of carrying out work study in an organization.
(5 marks)

5. (a) (i) Determine the job evaluation.
(ii) Outline the procedure for job evaluation.
(10 marks)
(b) Explain two methods of wage payment stating two advantages of each.
(6 marks)
(c) Outline four requirements of good incentive scheme.
(4 marks)
6. (a) Explain four reasons why manufacturers use intermediaries as channel of distribution.
(8 marks)
(b) State four objectives of carrying out market research for products or services.
(4 marks)
(c) Explain four functions of sales promotion activities in an organization.
(8 marks)
7. (a) State five responsibilities of the purchasing department in an organization.
(5 marks)
(b) Describe the steps involved in purchasing materials for a manufacturing plant.
(10 marks)
(c) Outline five features of an effective storekeeping system.
(5 marks)






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