Human Resource Management Ii Question Paper

Human Resource Management Ii

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2011

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2010/2011
OPEN, DISTANCE AND E-LEARNING EXAMINATION FOR THE DEGREE
BACHELOR OF COMMERCE

BBA 308: HUMAN RESOURCE MANAGEMENT II

DATE: Friday 4th February 2011 TIME: 8.00a.m -10.00a.m

INSTRUCTIONS: ANSWER QUESTION ONE AND ANY TWO
QUESTION ONE
a)
Differentiate between job description and Job specification.
[8marks]
b)
Discuss impact of behaviour factors on Job Analysis.

[8marks]
c)
Method of collecting Job Analysis Data.

[4marks]
d)
Discus the advantages of training and development to the organization.

[10marks]
QUESTION TWO

a)
Discuss four reasons why employees may resist change. Use introduction of

information technology as a reference in your answer.

[4marks]
b)
Explain how information technology may be used in personnel management to

reduce costs of the functions cost.

[10marks]

QUESTION THREE
a)
What is leadership?

[4marks]
b)
Discuss four types of leadership styles

[8marks]
c)
Why is a manager who is also a good leader most preferred.
[3marks]

Page 1 of 2
QUESTION FOUR
a)
Briefly discuss the major planning principles.

[6marks]
b)
Describe what is meant by management by objectives.

[3marks]
c)
What are the advantages of planning to an organization?

[6marks]

QUESTION FIVE
a)
What is learning? Explain each element of the definition given.
[6marks]
b)
Define the term action learning.

[3marks]
c)
What types of goals are most motivating?

[6marks]

Page 2 of 2

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