Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING PROGRAMME
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 200: ORGANIZATIONAL BEHAVIOUR

DATE: Tuesday 11th August, 2009
TIME: 11.00 a.m. – 1.00 p.m.

INSTRUCTIONS
Answer question ONE and any other TWO.

1.
Explain how Maslow’s hierarchy of needs theory operates in the modern
organizations. Use a pyramid to explain the various stages.
[30 marks]

2.
Highlight the various determinants of employee behaviour in an organization.

[20 marks]
3. (i) Differentiate
perception
and
attitude.
[10
marks]
(ii)
How would the above two affect the general performance of an
organization in respect to its publics?

[10 marks]

4.
Informal groupings in an organization affect the general performance of an
organization.

Discuss. [20
marks]

………………………….

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