Employee Training And Development Question Paper

Employee Training And Development

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BBA 309: EMPLOYEE TRAINING AND DEVELOPMENT

DATE: Wednesday 26th November, 2008
TIME: 8.00 a.m. – 10.00 a.m.

INSTRUCTIONS
Question One is compulsory. Answer TWO more questions.

1.
(a)
Describe three methods that managers can use to outline training needs in
an organization.

[12 marks]
(b)
In relation to employee training program content, outline key areas of
emphasis between training first line managers and operational staff.

[18 marks]
2.
Training is an expensive undertaking for any organization, yet its benefits may
not be immediate and obvious. Explain four reasons why organisations undertake
employee training despite its limitation.

[20 marks]
3.
(a)
Distinguish between on-job and off-job training and give two examples of
each of the training methods.

[8 marks]
(b)
Explain the following learning taxonomies according to Bloom and give
three examples of each:
(i)
Cognitive learning
(ii)
Affective learning
(iii)
Psychomotor learning.

[12 marks]
4.
There are several models that have been proposed to evaluate employee training
in organisations. Discuss Kirk-Patricks’ model and outline four advantages
associated with this model.

[20 marks]
………………….

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