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Principles Of Management Question Paper

Principles Of Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BBA 102:
PRINCIPLES OF MANAGEMENT

DATE: Thursday, 29th July, 2010

TIME: 8.00 a.m. – 10.00 a.m.
------------------------------------------------------------------------------------------------------------
INSTRUCTIONS:
Answer question ONE and any other TWO questions.
1.
a)
According to Drucker, “Management is a practice not a profession”.
Justify this statement by highlighting the various components of a
profession.






(10 marks)

b)
Compare and contrast Abraham Maslow with Clayton Alderfer’s theories
of motivation.





(10 marks)

c)
Citing examples where appropriate, discuss how the external environment
influences the operations of an organization.

(10 marks)
2.
a)
Define the term social responsibility and describe at least four social
responsibility activities towards internal beneficiaries?
(10 marks)

b)
Briefly explain the steps in the planning process.

(10 marks)
3.
a)
Citing examples where necessary discuss the principal guidelines for
effective delegation of authority.



(10 marks)

b)
Explain the role of controlling function in enhancing organizational
effectiveness.





(10 marks)
4.
a)
Enumerate five factors which affect the span of management in an
enterprise.






(10 marks)
b)
Highlight the various steps followed in the staffing process.
(10 marks)






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