Human Resource Management Ii Question Paper

Human Resource Management Ii

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2010

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 301:
HUMAN RESOURCE MANAGEMENT I

=================================================================
DATE:
MONDAY 15TH FEBRUARY 2010
TIME: 11.00 A.M. – 1.00 P.M.

INSTRUCTIONS
Answer Question ONE in Section One and TWO others from Section Two.

SECTION ONE

Question One
a)
Write brief notes on the following terms as they apply in HRM:-
i)
Utilization
ii)
Motivation
iii)
Protection
iv)
Personnel Management
v)
Human Resource Management

(5 x 4 = 20 marks)

b)
Human Resource Management has some outcomes according to Harvard Business

School- Researchers. Discuss these outcomes to the 4cs model.

(10 marks)

Page 1 of 2

SECTION TWO
Question Two
Discuss Maslow's Hierarchy of human needs in 'relation to employee motivation'.
The use of a chart for the needs will be
an
advantage. (20
marks)

Question Three
Briefly discuss five (5) advantages and five disadvantages of off-the-job training. (20 marks)

Question Four
You are the HR Manager in your organization. Discuss five (5) practical ways through
which you can motivate employees in your organization.

(20 marks)

Page 2 of 2

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