Organization Theory Question Paper

Organization Theory

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE

BBA 300:
ORGANIZATION THEORY

DATE: Monday, 10th August, 2009

TIME: 8.00 a.m. – 10.00 a.m.
------------------------------------------------------------------------------------------------------------
INSTRUCTIONS:
1.
There are a total of FOUR questions.
2. Answer
question
ONE (1) and TWO other questions
3.
Each question to begin on a new sheet of paper
4.
Write your admission number on every page used

Question 1 – 30 marks
The organization operates within a network of stakeholders.
a)
Define the word “stakeholder” in relation to organizations
(2 marks)
b)
Describe at least eight (8) stakeholders and their expectations from the
organization?
(16
marks)
c)
Show by means of a diagram the relationship between the organization’s
stakeholders
and
the
organization.
(12
marks)

Question 2 – 20 marks
Organizations are like human beings, they have a lifecycle: they are born, grow and
eventually they die.
Page 2 of 2

a)
Explain the five stages of an organization’s lifecycle?

(10 marks)
b)
Illustrate by a drawing the five stages of organization lifecycle.
(10 marks)

Question 3 – 20 marks
a)
Explain the two major interacting dimensions of organization design

(10 marks)
b)
Describe each of the elements of each of the two dimensions
(10 marks)

Question 4 – 20 marks
a)
Define the word “system” as used in organization theory
(4 marks)
b)
Explain what you understand by a “closed system” and an open system” in
reference
to
organizations.
(16
marks)

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