Production Planning And Operations Management Question Paper

Production Planning And Operations Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BMS 401: PRODUCTION PLANNING AND OPERATIONS MANAGEMENT

DATE: Monday 7th January 2008 TIME: 3.30 pm.---5.30 pm
________________________________________________________________________
INSTRUCTIONS
Answer ALL three questions.

Question One
(a)
Define the term production/operations management (POM).
[5 marks]
(b)
Identify three major functional areas of organizations and describe how they
interrelate.

[9 marks]
(c)
Distinguish between design and operations of production systems.

[6 marks]
(d)
Provide a general description of the scope of production and operations
management.

[10 marks]
(e)
Compare and contrast service and manufacturing operations.
[10 marks]

Question Two
(a)
Explain the meaning of productivity and state why it is important to organizations
and countries.

[3 marks]
(b)
Name some of the reasons for poor productivity and some ways of improving it.

[5 marks]
(c)
Briefly discuss the primary ways that business organizations compete.

[5 marks]
(d)
Explain the reasons why some companies have poor competitiveness.

[7 marks]

2

Question Three
(a)
Define the term ‘quality’.

[2 marks]
(b)
Explain why quality is important and the consequences of poor quality.

[6 marks]
(c)
Discuss the determinants of quality in a business organization.

[6 marks]
(d)
List and describe the various costs associated with quality.

[6 marks]
………..

📘 Access 10,000+ CBC Exams With Marking Schemes

Production Planning And Operations Management Question Paper

More Question Papers

Exams With Marking Schemes

End Term 3 Exams

Mid Term Exams

End Term 1 Exams

Opener Exams

Full Set Exams