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Organisation Theory And Behaviour Question Paper
Organisation Theory And Behaviour
Course:Diploma In Business Administration (Business Administration)
Institution: Kenya Polytechnic question papers
Exam Year:
ORGANISATION THEORY AND BEHAVIOUR
1. (a) One of the factors that should be considered when designing an organizational structure is the span of control. Explain the reasons that make it necessary to consider this factor. [8 marks]
(b) Zamale Company Ltd increased the salaries of its employees as a way of motivating them. However, the productivity of the employees did not go up. Explain the reasons that may have contributed to this situation. [12 marks]
2. (a) Describe the situations where laissez faire style of leadership would be used. [10 marks]
(b) Interpersonal conflicts are fairly common in organisations. Explain the styles that a manager can use to handle such conflicts. [10 marks]
3. (a) Explain the characteristics of a bureaucratic organisation structure as advocated by Max Weber. [10 marks]
(b) One of the objectives of setting organizational goals is to increase efficiency of the individuals and groups within the organization. Describe the ways in which this objective would be achieved. [10 marks]
4. (a) Karimi has been appointed team leader in the organization where she works. Explain the ways in which she can improve the team spirit of her group. [10 marks]
(b) Outline the measures that management should take in order to reduce the employee resistance to organizational change. [10 marks]
5. (a) Highlight five work related factors that may cause stress to employees . [10 marks]
(b) It is important for managers to possess knowledge on theories of organizational behaviour. Explain the ways in which the possession of such knowledge may influence the effectiveness of a manager. [10 marks]
6. (a) Explain the factors that may necessitate an organization to conduct an analysis of its external environment. [10 marks]
(b) A newly established enterprise intends to design its organization structure. Describe five principles that the management should observe when undertaking this task. [10 marks]
7. (a) The management of Medo Co. Ltd intends to carry out Organizational Development Programmes. Explain the benefits that may be derived by the organization from such a move. [10 marks]
(b) Outline the factors that may account for differences in individual employee's behaviour in an organization. [10 marks]
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