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Management Functions Question Paper

Management Functions 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF MASTER OF
BUSINESS ADMINISTRATION
BBA 500:
MANAGEMENT FUNCTIONS
=================================================================
DATE:
MONDAY 23RD NOVEMBER 2009
TIME: 2.00 P.M. – 5.00 P.M.

INSTRUCTIONS
Answer ANY Four Questions.

1. a)
Discuss the various planning tools and techniques.

(10 marks)
b)
Analyse
the
principles
of
organizing.
(15
marks)

2.
Discuss the concept of total quality management and highlight its implications in
today’s
management
practice.
(25
marks)

3.
Write brief notes on the following approaches to management.

a)
Theory
Z
b)
Systems
approach

c)
Organizational
learning (25
marks)

4.
Distinguish between the transformational and transactional leadership


approaches. Which of these do you recommend and why?

(25 marks)

5.
a)
Discuss the role of communication in managing organization.
(10 marks)

b)
Discuss how you would use Maslow’s theory of motivation to manage
employees.
(15
marks)
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