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Production And Operations Management Question Paper

Production And Operations Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BMS 401:
PRODUCTION AND OPERATIONS MANAGEMENT
=================================================================
DATE: MONDAY 28TH DECEMBER 2009
TIME: 8.00 A.M. – 10.00 A.M.

INSTRUCTIONS

Answer Question ONE and any other TWO questions

Q.1 a) Distinguish
clearly between production function and production management.

(4 marks)

b)
Explain any five forces that are reshaping the field of operations management.

(5 marks)

c)
Many mangers spend their time “fire-fighting”. The time for such managers

is spent realizing and reacting to problems. Provide a guideline that may help

these managers and others get the most out of their strategic planning.

(6 marks)

d)
Evaluate the five key dimensions of competitiveness of a firm.
(5 marks)

e)
Discuss the importance of production and operation function to a
manufacturing
firm
in
Kenya.
(4
marks)

f)
Explain the meaning of the following capacity related term as used in
production
and
operation
management:

i)
Design Capacity

(2 marks)
ii)
Capacity
Strategy
(2
marks)
Page 1 of 3
iii)
Capacity
utilization
(2
marks)
Q.2
a)
Tafrono Motors has five cars waiting to be repaired. The shop is quite small

and only one car can be repaired at a time. The number of days required to

fully repair each car and promised date for each are as provided below

Car
Repair
time
Promised
Date

(Days)

A

3

5

B

2

6

C

1

9

D

4

11

E

5

8

In terms of mean flow time, maximum lateness and number of tardy jobs;

compare the performance of the following sequencing rules

i)
First – come, first-severed (FCFS)

ii)
Shortest processing time (SPT)

iii)
Earlier due date (DED)

iv)
Critical ratio (CR)

(14 marks)

b)
The table below shows two jobs which must be processed in four machines

Machine
Job Job 2

A

6
3

B

5
5

C

7
4

D

4
6

Using Johnson’s Rule determine how the jobs are to be scheduled and draw

the Gantt chart indicating the optima
schedule.
(6
marks)

Page 2 of 3
Q.3
a)
Outline the differences between project management and Operations

management.
(6
marks)

b)
Identify the advantages of adopting project management format in

management.
(6
marks)

c)
Discuss the meaning and objectives of project evaluation. (8 marks)

Q.4
a)
Outline five benefits derived from effective management of purchasing

process.

(5 marks)

b)
Explain the characteristics of a just-in-time (JIT) system. (5 marks)

c)
The following data has been provided by an inventory manager.

Normal Usage 560 per day

Minimum Usage 240 per day

Maximum
Usage
710
per
day

Lead time 15 – 20 days

EOQ
=
10,
000
units

Determine

i)
Re-order
level
(4
marks)

ii)
Minimum
stock
level
(3
marks)

iii)
Maximum
stock
level

(3
marks)

Page 3 of 3

Production And Operations Management Question Paper

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