Management Information Systems Question Paper

Management Information Systems

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2010

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BMS 400: MANAGEMENT INFORMATION SYSTEM
DATE: FRIDAY, 19TH FEBRUARY 2010 TIME: 2.00 P.M. - 4.00 P.M.

INSTRUCTIONS:

1.
Answer Question ONE and any other TWO questions.
2.
The length of the answers should be guided by the marks allocated to each

questions.

QUESTION ONE (30 MARKS)

GenKen Ltd is a publicly listed corporation that designs power and automation solutions for its
clients spread all round the country. The organization considers itself a leader in power and
automation technologies that enable utility and industry customers to improve performance
while lowering environmental impact. The organization has approximately 12000 employees
spread around the 8 provinces of Kenya. The organization is constantly developing new
automation technologies to help its customers optimize their productivity. These solutions
include simulations, control and optimization strategies, the interaction between people and
machines, embedded software, mechatronics, monitoring and diagnosis. The organization is
looking to develop a common industrial IT architecture for real-time solutions across the
business enterprise.
a)
Discuss the three types of systems that arise in the design of the required solution

stating their unique characteristics.

(10 marks)
b)
Describe the design phase activities of the SDLC of the above project.
(10 marks)
c)
Do you think the above situation requires an expert system? If so, describe

the envisaged expert system.

(10 marks)

Page 1 of 2

QUESTION TWO (20 MARKS)
a)
The M.I.S described in the case in question (1) contains an office system component.

Discuss the technologies that will support that office system.

(6 marks)
b)
Compare and contrast the hallmarks of decision support systems and

expert systems.

(6 marks)
c)
Operational information systems that track and record the organization’s

activities tend to suffer from a myriad of problems during implementation

whereby they fail to meet the data processing requirements of the various

managers who rely on their outputs. Discuss the ingredients that such a system

will be expected to contain in order to avoid such problems.

(8 marks)

QUESTION THREE (20 MARKS)
a)
Discuss the main features and outputs of five of the software modules of a

financial accounting system using commercially available illustrations.
(10 marks)
b)
Discuss the various ways by which the M.I.S. can aid the strategic

management process.

(10 marks)

QUESTION FOUR (20 MARKS)
a)
Describe the organizational structure of a typical M.I.S function in an organization

identifying the various professionals and briefly indicating their roles and

responsibilities.

(10 marks)
b)
Discuss the various legal and ethical challenges that arise in the design and

management of information systems in the context of organizational decision

making.

(10 marks)

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