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Bit 4102: Human Computer Interaction Question Paper

Bit 4102: Human Computer Interaction

Course:Bachelor Of Business Management

Institution: Mount Kenya University question papers

Exam Year:2013

UNIVERSITY EXAMINATION 2012/2013
SCHOOL OF PURE AND APPLIED SCIENCES
DEPARTMENT OF INFORMATION TECHNOLOGY
BACHELOR OF INFORMATION TECHNOLOGY
VIRTUAL CAMPUS
UNIT CODE: BIT 4102 UNIT TITLE: HUMAN COMPUTER INTERACTION
OCTOBER 2013 MAIN EXAM TIME: 2 HRS
INSTRUCTIONS: ANSWER QUESTION ONE AND ANY OTHER TWO

1.
a) Define human computer interaction (ICT) 2mks

b) Define user interface as used in human computer interaction. 2mks

c) Human computer interaction studies a human and a machine in
conjunction. It draws from supporting knowledge on both the machine
and the human side. State and explain the required techniques from
each side. 10mks

d) Give a comprehensive explanation of the following terms with regard to
computer interface design.
i) Perception. 2mks
ii) Physiology and psychology. 2mks
iii) Cognition. 2mks

e) You have been asked to help in the development of a new
computerized call center. Customers from a national bank will ring up if
they wish to change the details of their account. For instance, they might
want to open a new account, close an old account, they might want to
change the address of the person who owns the account and so on.
Briefly, explain how you might use two different requirements elicitation
techniques to identify the potential usability problems that might arise
for people working with this new system. Identify the principle strengths
and weaknesses of each technique. 10mks

2.
a) Explain the following terms as used in ergonomics. 6mks

b) What steps relevant when designing an ergonomic experiment? 6mks

c) If you asked to design user interface what basic guidelines should you
follow when designing? 8mks

3.
a) What do you understand by cognitive modeling methods? 6mks

b) Explain the following terms as used in user interface design.
i) Cognitive walk through. 2mks
ii) Bench marking. 3mks
iii) Meta- analysis. 2mks
iv) Persona. 3mks

c) Describe human factor as key consideration when designing user
interface system. 4mks

4.
a) What is project scope? What is a constraint? In what three ways are
constraints classified? 7mks

b) Create a detail report that will display all SCR courses in alphabetical
order, with the course name and the instructor’s name in a group
header. The social security number, name and telephone number of each
current student in the detail section and the student count in a group
footer. 8mks

c) What is total cost of ownership (TCO) and why is it important? 5mks

5.
a) State and explain the goals and key concerns of human computer
interactions (HCI) as a discipline concerned with the design, evaluation
and implementation of interactive computing systems for human use and
with the study of major phenomena surrounding them. 8mks

b) Explain the key experimental design principles which you should keep
in mind when evaluating a current user interface, or designing a new
user interface. 9mks

c) Define the term ergonomics in relation to human computer
interactions. 3mks

Bit 4102: Human Computer Interaction Question Paper

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