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Human Resource Management Question Paper

Human Resource Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 301: HUMAN RESOURCE MANAGEMENT
DATE: Friday 11th July, 2008 TIME: 8.00 – 10.00 a.m.
INSTRUCTIONS:
Attempt question ONE and any TWO other questions.
Q. 1 (a)
There is no difference between Human Resource Manager and Personnel Management. Discuss.(10 marks)

(b)
Discuss the human resource process and its significance to organizational
Human Resource Management(8 marks)

(c)
Discuss the steps in the selection process of staff.(10 marks)

Q. 2
Define the following terms and indicate how they are useful in employee

researching.
(i) Job analysis(12 marks)

(ii)Job description(8 marks)
Q. 3

(a)
Discuss advantages and disadvantages of internal and external recruitment.





(12 marks)
(b)
Explain the factors affecting and characteristics of a good recruitment
policy. (8 marks)

Q. 4

Discuss the main causes of stress in today’s organizations and ways or methods
that managers/can cope with stress at the work place.(20 marks)

Q. 5
(a) Differentiate between training and development. (5 marks)

(b) Discuss the training needs assessment process and the importance of
training. (15 marks)




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