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Office Management Question Paper

Office Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR
OF COMMERCE

BBA 312: OFFICE MANAGEMENT

DATE: Wednesday 16th September, 2009 TIME: 8.00 a.m. – 10.00 a.m.

INSTRUCTIONS
Answer Question 1 (one) and any other 2 (two) questions.
1.
a)
Discuss five (5) functions of an office. [15 marks]
b)
Discuss detail five (5) attributes of an organization and methods officer.

2.
a)
What is filing? [5 marks]
b)
Explain in detail the advantages of alphabetical filing. Discuss five (5)such advantages.[15 marks]

3
a)
What do you understand by the term office organization. [5 marks]
b)
Discuss five principles of organization which you would consider if you were given the responsibility of organizing an office. [15 marks]

4.
Explain in detail the process of filing. [20 marks]




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