Human Resource Management 2 Question Paper

Human Resource Management 2

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BBA 308: HUMAN RESOURCE MANAGEMENT II
DATE: TUESDAY, 10TH JUNE 2008

TIME: 2.00 P.M. – 4.00 P.M.
______________________________________________________________________

INSTRUCTIONS: Answer both questions in Section One and any one
question in Section Two.

SECTION 1 (Compulsory)
1.
(a)
Differentiate between demand for labor and supply for labor. (5 marks)
(b)
After successful completion of your HR degree at KU, you have been recruited as the HR officer at Telkom Kenya. During your first month in office, you have realized Telkom has surplus staff. Explain the strategies you are likely to use to deal with the problem in the
short-term. (15 marks)
(c)
Explain the role of HR planning in an organization. (10 marks)

2.
Gikandi the CEO of Manpower Planning at Kenyatta University has been assigned the responsibility of recruiting additional five lecturers for Business Administration department in the School of Business. You are required to explain the steps she is likely to follow to recruit the additional five lecturers.(20 marks)

SECTION 2: Answer only one questions.

3.
(a)
Differentiate between Performance Evaluation and Performance Management. (5 marks)
(b)
As the officer in charge of discipline and grievances committee, Explain the essential features of disciplinary procedure you are likely to follow when handling staff cases.(15 marks)

4.
Ms. Maisha, the training officer at Safaricom has successfully completed a training need analysis for her organization. She has developed a programme to be used to train the staff.
You are required to explain the various training methods which she might choose from to train the staff. (20 marks)

5.
Write short notes on the following terms as used in HRM.
(a)
Sitting with Nelly (5 marks)
(b)
Mentoring (5 marks)
(c)
Organizational culture (5 marks)
(d)
Employee empowerment (5 marks)

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