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Himan Resources Management Question Paper

Himan Resources Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE

BBA 301: HUMAN RESOURCE MANAGEMENT

DATE: _MONDAY 1ST DECEMBER 2008______ TIME: 8.00 A.M. – 10.00 A.M.
INSTRUCTIONS: Answer question ONE and two others.

Q1.
(a)
Differentiate between Personnel Management and Human Resource Management. Discuss five (5) such differences. [5 marks]
(b)
Explain in detail the problems of the 4Cs model in relation to the outcomes of HRM.[15 marks]

Q2.
(a)
Discuss four (4) advantages an organization would realize if it recruited its staff internally. [8 marks]
(b)
Frustration in an organization’s employees can be manifested in different ways. Discuss the various ways in which an employee can negatively display frustration. [12 marks]

Q3.
Motivation of employees in very important if an organization has to realize its objectives. Discuss five (5) practical techniques of employee motivation.

Q4.
(a)
Define the term training.[2 marks]
(b)
Write brief notes on each of the following:
(i)
Benefits of training. [10 marks]
(ii)
Systematic training. [8 marks]




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