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Organizational Behavior Question Paper

Organizational Behavior 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2009



KENY ATT A UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR
OF COMMERCE
.~.J?AJ.Q.~..:~M.U
DATE: Friday 3rd April, 2009
TIME: 2.00 p.m. - 4.00 p.m.
INSTRUCTIONS
Answer both questions in Section A and only one question in Section B.
SECTION A (COMPULSORY)
I.
a)
"The best way to develop a manager is on-the-job". Discuss any four on-the-job management development techniques used in Kenya. [20 marks]
b)
Explain the role of human resource planning in development of human capital in a service organization. [I 0 marks]

2.
Using an organization of your choice, explain how the various HRM components affect the success of that organization. [20 marks]

SECTION B (ANSWER ONLY ONE QUESTION)
3.
Explain the process you would follow to recruit employees for a Public university in Kenya.
[20 marks]

4.
As the office in charge of discipline and grievances committee at Kenyatta University. Explain the essential features of disciplinary procedure you are likely to follow when handling staff cases. [20 marks]

5.
Write short notes on the following terms as used in human resource management
a)
Training Needs Analysis [5 marks]
b)
Career Development [5 marks]
c)
Learning Organization [5 marks]
d)
Sitting with Nelly [5 marks]






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