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Sales Management Question Paper

Sales Management 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2008



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
BBA 403: SALES MANAGEMENT

DATE:Wednesday 26th November 2008 TIME: 2.00 p.m. – 4.00 p.m.

INSTRUCTIONS: Attempt any Four Questions.

Q1.
β€œThe only sensible way to organize a sales force is by geographical or regional orientation. Any other methods are not cost effective.” Discuss. (25marks)

Q2.
You have recently been appointed as sales manager of a company selling properties such as buildings and land. Sales are declining and you believe that a major factor causing this decline is lack of motivation among your sales force. At present they are paid a straight salary the size which depends on lengths of service. Outline your thoughts regarding how you would approach this situation. (25marks)

Q.3
Identify five possible categories of salespeople and discuss their characteristics (25marks)

Q4.
Distinguish between the job description and the job/personnel specification for an industry of your choice. Write a suitable job description and job/personnel specification for a salesperson.

Q5.
If the product is right and sales presentation is right there is not need to close the sale. Discuss. (20marks)

Q6.
Identify and outline types of selling, giving possible examples where applicable. (25 marks)






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